An Honest Oliso Iron Review: Is It the Best Iron for You?

An honest review of the Oliso Iron. It's called a smart iron, but what makes it different than other irons? Is it the best iron for you? suzyquilts.com #sewingiron

If you've been quilting for a while, you've most likely seen someone using an Oliso iron – whether it be a quilting retreat, YouTube tutorial or even in your local fabric shop. They are easy to spot because they come in adorable colors like pink, purple, yellow and blue. Not only that, they are branded as "smart" irons.

But what makes an iron a smart iron? Is it part robot? Oliso, are you selling adorable robots just like the cute droids from Star Wars?? Am I going to open an iron-sized box to find a pink BB-8 who irons my clothes?? 

In this honest review we'll answer that question and unpack all of my thoughts on the hype surrounding the Oliso TG1600 smart iron.

If you want to try one of these irons use coupon code SUZYQUILTS20 for 20% off your order!

An honest review of the Oliso Iron. It's called a smart iron, but what makes it different than other irons? Is it the best iron for you? suzyquilts.com #sewingiron

For More Sewing Notion Reviews...

A Brief Background

For the last few years, I have been using this Rowenta iron and I genuinely love it. I would still be using it if Oliso had not reached out and offered to send me an iron to review. A couple of things I specifically like about my Rowenta is the weight (I like a heavy, sturdy iron) and the pointed tip is excellent for pressing seams. 

I should also mention that I do not put water in my iron (I always keep a fine mist spray bottle handy instead), so I will not be testing the steam feature on the Oliso. All other features will be taken for a test drive, though. 

A quick note from Suzy! I also don't put water in my iron because I find that it shortens the life of an iron and inevitably leaks. Also when I'm not paying attention those leaks turn into scorched fabric and a nasty looking ironing board cover. Just wanted to reiterate what Rach already said. OK, back to the review!

Oliso Iron: Initial Impressions

Oliso was kind enough to send me this OLISO® PRO™ TG1600 SMART IRON. My first impression was that if it really did all of the things listed on the box, I was going to be majorly impressed.

An honest review of the Oliso Iron. It's called a smart iron, but what makes it different than other irons? Is it the best iron for you? suzyquilts.com #sewingiron

This Oliso Pro iron is just the right amount of weight, which you know is important to me. I like some power behind my press! It's actually very comparable in weight to the Rowenta iron I had been previously using. This iron also has a nicely pointed tip, which is perfect for precise pressing. (Say that five times fast!)

Shortly after plugging in, it was ready to rock 'n roll. (I am working with 100% cotton fabric today, so the heat dial is turned all the way up.) According to the spec sheet, this iron uses 1800 watts of power. Compared to my Rowenta, which uses 1700 watts, I couldn't tell a difference in the time it took to heat up.

An honest review of the Oliso Iron. It's called a smart iron, but what makes it different than other irons? Is it the best iron for you? suzyquilts.com #sewingiron

What is noticeably different between these two irons is GLAM appeal! My Rowenta can't hold a candle to how cute this iron is propped up in my sewing room. Seriously, if you're into pretty notions, how great is this Oliso iron paired with the Ruby Star Society ironing board cover?! These two are totally made for each other.

An honest review of the Oliso Iron. It's called a smart iron, but what makes it different than other irons? Is it the best iron for you? suzyquilts.com #sewingiron

Features of the Oliso Iron

The water reservoir is easily accessed on the side of the iron and a handy water cup with a pour spout is included with the Oliso iron as well. 

Another notable feature is the auto shut-off. If the iron is turned on but not used within a 30 minute time frame, it will automatically shut off. Additionally, it will turn itself off after 30 seconds if the iron is knocked over on its side. 

An honest review of the Oliso Iron. It's called a smart iron, but what makes it different than other irons? Is it the best iron for you? suzyquilts.com #sewingiron

What makes this iron "smart" and sets it apart from other "unsmart" irons is the iTouch/autolift feature. Simply touch the handle and the iron lowers, ready to press. When I take my hand off, these little feet or "scorchguards", if you want to be technically accurate, lift the iron off the board, preventing scorches, burns and tipping. 

Working with these little feet is the biggest learning curve for this iron (for me, at least.) After years of automatically propping an iron up when not in use, it will take a bit of time to ditch that habit. It's muscle memory at this point! The Oliso iron gets placed flat when not in use, and the feet prop the iron up as soon as it detects there is no longer a hand on its handle. 

A close up shot of the little feet can be seen in the first photo below. As soon as the handle detects touch, the feet disengage (as seen in the second photo below.)

An honest review of the Oliso Iron. It's called a smart iron, but what makes it different than other irons? Is it the best iron for you? suzyquilts.com #sewing
An honest review of the Oliso Iron. It's called a smart iron, but what makes it different than other irons? Is it the best iron for you? suzyquilts.com #sewing

The Oliso Iron In Use

Now it's time to put this iron to work! The day I took these photos, I was finishing up the binding on one project and getting ready to start another Tail Feather quilt, so the iron saw plenty of use.

An honest review of the Oliso Iron. It's called a smart iron, but what makes it different than other irons? Is it the best iron for you? suzyquilts.com #sewing

After using this Oliso iron for a few days now, I can say that I do like it. It has a nice weight, a nice pointed tip, and the iTouch feature is pretty neat.

I will say that this iron comes with a learning curve, however. It's been hard to get into the habit of using the iTouch feature. I'm constantly still propping the iron on its end when I'm done using it. Part of me is nervous that I will eventually get used to it and then make the mistake of placing a non-Oliso iron flat when not in use. 

Overall, it has been a great iron so far and I can see why so many quilters out there rave about it. The fun colors alone are reason enough for many.

Have you tried an Oliso iron? What do you think? Let us know in the comments below!

An honest review of the Oliso Iron. It's called a smart iron, but what makes it different than other irons? Is it the best iron for you? suzyquilts.com #sewingiron

68 thoughts on “An Honest Oliso Iron Review: Is It the Best Iron for You?

  1. Lynda H says:

    I have had my Oliso for several years now. A “friend” decided that I needed to iron with steam and filled the iron with water…..not a good outcome. The reservoir is hard to empty and when full and set to steam, the iron spit water and if left full, mineral deposits appeared almost overnight so the spitting became a real problem. It took me several weeks to get all the “steam” issues to cease and I have never filled the iron again. I have a backup iron for my “friends” to use and they can steam away. Like you I prefer a spray bottle of water. Occasionally the iron will go into what I call “dance” mode and lift up and down up and down up and down…you get the picture. The only solution is to turn it off and wait a couple of minutes, turn it back on and it is good to go again. All that being said, I Love my iron and would not go back to any other!

    • Mary Ann says:

      I agree with you 100%. Additionally, I like to steam with my iron and over time my iron has leaked out of the leg mechanism and even if I turn off the auto-lift option, the legs will randomly extend slightly and grab the fabric I’m ironing causing a wrinkled mess. Then I have to turn the auto-lift on to get it to retract the legs. I don’t enjoy ironing with this iron at all due to it’s unpredictability.

      • Suzie Burger says:

        I have been using my Oliso for several years and never want to go back to a non-smart iron. I have arthritis in my hands and wrists so it is a big help not to be lifting the iron.

  2. Rowena Hillock says:

    I have had my Oliso for ew years and would not switch to any other at this point. My attention was drawn to it because of the lifting feature. I spend a lot of time at the ironing board and my shoulders and back were always aching after a short time. This wonderful iron cured that! It took a little getting used to but patience won out. The very long cord is also a feature I like. There is also an On-Off switch at the back of the iron should it be necessary to not use the automatic lift feet. The comments about not using water in the iron was of interest as I have had no issues with it but I will consider not filling the reservoir next time and use a spray bottle. Anything to prolong the life of the iron. One very happy quilter.

  3. Prunella D says:

    I love my Oliso iron. I’ve never had an issue with the water. I like the iron because it won’t tip over like my Rowenta if the ironing board is bumped.

    • Nancy Freelove says:

      I’m on my second one. I had a problem with the first one, and it was replaced at no cost. And I must confess, I scorched an ironing board cover. using a different iron because of the auto lift feature. TotAlly love this iron!

    • Linda P says:

      I agree with all of the pro comments mentioned. As for using the steam feature, DON’T!! It spits and sputters and was a huge disappointment for me. However, the pros outweigh the one con. It’s fairly easy to get used to the little feet and leaving the iron horizontal.

  4. Karin Twedt says:

    I too LOVE my iron and am no way giving it up! Yes there is a learning curve, but there is that with every new quilt pattern! I have rheumatoid arthritis and this iron has been wonderful in easing my wrists so I can still press and iron all I wish with my quilting…

  5. Patty says:

    Thank you so much for reviewing this iron. I’ve been curious for quite awhile but wasn’t ready to spend the money without knowing what others think after using it for awhile.

    • Denise says:

      I was going to get one but read a lot of reviews saying that it didn’t get hot enough, so I didn’t buy it. Any users have thoughts on this?

      • Anita says:

        I think it gets hot enough! Mine is 1600 watts. I just made 4 dresden plates and I love how it looks when pressed! No puckers, no issues.

      • Kathleen Ross says:

        Yes I’ve had 2 and just received a 3rd one for Christmas. I haven’t used the 3rd one yet but my first one broke within 6 months the mechanism that springs it up and down. My second one just doesn’t heat that well.

        • Celine says:

          I love my iron but today the mechanisms that springs it up and down are doing a crazy dance. I’ll have to get in touch with Oliso. Now I’m worried that I wasted my $

      • Beth says:

        Mine heats up quickly and gets very hot. I love it. I don’t put water in mine anymore because I did have some trouble with it spitting water.

      • Fran Madler says:

        I have an Oliso iron and it does not get as hot as some other irons so I would never get another one. I have a back up iron that gets much hotter!

  6. Terrie says:

    My sister gave me an Oliso for Christmas several years ago; I do love it but it no longer steams very well at all; even with using the button on the top and pressing, pressing, pressing it; it’s hard to get it to steam any longer. But I still really like it otherwise and it’s lasted longer than others I’ve had; I’ve had several rowenta’s and they were all over priced and didn’t work well at all for very long. I do wish they would give directions on just how to remove the lime buildup that is probably responsible for them to stop steaming. I did find out that the reason they discourage distilled is that whatever is in that water can ruin the metal parts on the inside of the iron. And most tap water particularly where I live has a terribly high lime content so the buildup on everything is terrible, so I can imagine what the inside of an iron would look like.

    • Janet Hamblin says:

      I use distilled water in my iron all the time. purely for the reason there is nothing in distilled water. the water is boiled and the steam is collected hence distilled. I also use distilled water in my cpap machine as it is the only water that never leaves any deposits. Very good for your iron.

  7. Emily Jackson says:

    I loved the idea and the cuteness, but I had three in a row that leaked like sieves. Oliso sent new ones every time (and they weren’t surprised at the problem , either, which was telling). I went back to my trusty Rowenta. However, for Christmas this year I received the mini Oliso 1000W iron, and having made the decision not to trust it to hold water, I love it for using at my sewing station for small work. And it’s even cuter than its big sister.

  8. Dwanee Howard says:

    I am on my 3rd Olivo iron – i would switch to another brand, but like the i-touch. My next one (if there is one), I will not put water in for steam as I think this is one thing that has shortened the lives of mine.

  9. Marjorie Davidson says:

    This is my 2nd Oliso iron. I started with the blue and stopped using it when black sticky stuff came out of bottom of iron.I then purchased a yellow and am so pleased/it saves your wrist.All I can say is Thank You Oliso.

  10. Sandy says:

    I too love my Oliso but unfortunately after 2 years of constant use some wiring on the inside burnt up and no longer worked.

  11. Lisa says:

    Love my Oliso but you are right about one thing, switching back to another iron you will forget that you can’t leave it sitting down.

  12. Dr David Flynn JP says:

    I purchased this iron as I saw it many times on You Tube being used by quilters. I live in the UK and unfortunately was unable to obtain it until recently. Once I got it I am enthralled by it and use it all the time for all my ironing whether it be clothes or quilting. In fact, I purchased two of them, as the Irish would say ‘to be sure, to be sure’! I really like this iron and definitely would not go back to the conventical model.

  13. Jeanie Allen says:

    I have had my Oliso for 3 years and love it. I DO NOT put water in the iron… every iron I have ever owned before always had issues with water. So, like Suzy, I spray away…. I do not believe I can ever go back to a not smart iron!! Once you get used to the lifting feature, I do think I would cause multiple fires with a different iron. And my wrists say Thank You!

  14. Lynnea says:

    I bought the yellow Oliso last year. I received a defective unit at first and when I was working through returning it I explained that I use a dry iron. This is the response I received concerning using the iron dry:

    “Please note this for your future use. You may use the iron without water, HOWEVER there is one problem as these are steam irons and if you do not have a little bit of water then dirts and oils, when heated, can stick to the soleplate of an iron as a result you may have issue with the soleplate. There is no harm using it once or twice but in a long run this could be an issue.
    Always empty your water tank between ironing sessions, to avoid any mineral deposits in the tank.”

    I basically ignored this advice, but was surprised by it since an iron should be able to be used dry or with steam. I do love how hot it gets and love that it has saved my wrists.

    • Jo says:

      I don’t understand Oliso’s rationale for using water in the iron to avoid “dirts and oils”. Are they assuming the presence of dirt and oil? If using any sprayed water on the fabric, that should obviate any need for water in the iron.

  15. deborah says:

    Had mine for years. No leaks ever! When one of the 2 I own died, the company offered to replace –albeit with a lower model. Not for me, bought the big one over again. Have two, as a matter of fact, in case the bottom gets ucky and I don’t have time to clean it. I just switch over.

    • Linda Savage says:

      I had one for a few years and it stopped working. I live in Canada and was told that I needed to pay for a replacement. Considering the price I paid for my iron I was so disappointed. Oliso finally exchanged my iron free of charge and even paid my shipping the old one back . I love this iron, it works extremely well especially when quilting.

  16. Valerie says:

    I purchased an Oliso as it was the only brand offered at the nearest location to my rural home base. I found the heat level and weight comparable but not the same as my years old Rowenta. I was struck by the negatives right from the get go! I like the iron to stay hot throughout my sewing session. The auto shut off was a disappointment. The learning curve for the foot feature created another stressor. Not only did the feet get caught in seam allowances while pressing, this feature stopped working with the feet in the engaged position exactly 1yr and 1 week post purchase at which time the warranty did not allow a replacement. The iron was useless at this point. I teach quilting and travel with a standard iron and burned many a pressing surface by not standing that iron on end after rewiring my brain for the Oliso. Lesson learned, should have returned it immediately! Will never buy another, have gone back to Rowenta.

    • Linda H. says:

      I experienced the same issue – lift feet stopped working – leaving me with a useless iron. I’m going to give it to my grandson to tear apart and experiment on! No more expensive Oliso irons for me…I’ve had better luck with the irons I’ve purchased at Goodwill – $5.00 Rowenta anybody??

    • Kathy says:

      I have the mini Oliso and love it as much as I love the larger one. It heats up quickly and does a great job. The small size makes it so easy to press the linings of small pouches and bags after completion. The handle tends to get very warm but it hasn’t deterred its use. It comes with a silicone mat to place it on when not in use but be careful where you put it down. I accidentally left the iron sitting on the silicone mat on my cutting mat for a short spell and it warped the mat as well as a cutting ruler next to it. Not a fault of the iron but just an FYI. Also, I’ve gotten in the habit of unplugging the iron when not in use. I love it for small projects and it’s so darned cute.

    • Melanie Anderson says:

      I have the mini one and love it! It gets hot! I also don’t use water in my irons. I use a fine mister instead. It doesn’t stand up which was hard to adjust to at first. I was surprised at the nice press I get, especially with a wool mat. Mine is pink!

    • Kelly Mousley says:

      I bought a mini and returned it as the handle heated up to the point that it was uncomfortable to the touch. I was told by customer support that to remedy the situation I listed needed to turn down the temperature. This defeated the purpose as I was piecing and needed the higher heat on cotton fabric. I didn’t use water in the iron so can’t comment on that feature.

  17. Connie Remetch says:

    I have owned 2 Oliso irons now & will gladly never buy another one. The 1st leaked like a sieve; the 2nd lasted for only 1 year. I know other quilters who have had good experiences but I did not. They’re way too expensive for that kind of performance.

  18. Rose says:

    A friend of mine had 3 of these in a 90 day time frame. The company kept replacing them, which was nice. However after the 3rd one failed she asked for her money back. It wasn’t the water…it was the feet, they kept failing. One time when she wasn’t watching…nearly caught the drapes on fire. After a series of Rowenta irons, I had a gravity feed tailors iron. Good 2 years until I had to open the french doors and chuck it out on the lawn when it had a meltdown. I’m sticking to cheap throwaways now.

  19. Shout4JoyQuilter says:

    I have had my Oliso for several years and LOVE it. I have hand/wrist issues and the fact that I can keep them in a neutral position by not twisting a heavy iron makes me able to work for much longer times in my Quilt Cave 🙂 When I teach quilting classes, that is one of the features I highlight to my students!

    • Jo says:

      Thanks for your review! I was intrigued by the Oliso, but put off by the price and the not-infrequent-enough failures reported in reviews. My old, inexpensive Black & Decker iron heats up fast, and works fine. It fits inside my in-the-wall iron station cubby, which is important to me, for storage. When not in use, the ironing board and iron are closed up in a nice wood cabinet that I stained and finished and installed.

  20. Brenda King says:

    I too was mesmerized by the novel attributes of the pink Oliso iron, and bought one. It worked for a few weeks, then the feet started lowering when not wanted, some times catching my fabric and digging lines in it before I realized what was happening. I was delighted with the self raising feature, but eventually it stopped working too. I was just beginning to look into the warranty service, but dropped and broke the iron, so gave up. It was too costly to function like that!

    • Candy Stiffler says:

      Several years ago I used the yellow Oliso in my shop for classes. It was amazing for the short time it worked (less than a year). They just cost too much to be replacing them that often. I am surprised at how many of these comments say they are on their second or third. I think my Rowenta is going to last forever!

  21. Mea Cadwell says:

    I don’t use water in my irons and still use my grandmother’s Black and Decker Light and Easy iron from 1984. It’s still going strong and I use it multiple times a day. It doesn’t auto-shutoff and has a nice long cord. I like this iron so much that I scoured online and bought a few more. I prefer it to newer models because it lasts so long, doesn’t have things like feet that can stop working and the model was made well. I purchased a newer iron a few years ago as backup and detested it! Short little cord and auto-shutoff in 10 minutes. Every sewer knows you leave the iron on, do some sewing and go back to the iron. And the sewing may take longer than 10 minutes. Then I had to turn the iron back on and wait for it to heat up. Nope, I want my old fashioned iron, thank you very much.

  22. Maryellen says:

    I find it interesting that so many people don’t use the steam function of this iron. Why buy an iron and not use all the functions. I owned this iron, paid $150 for it. It never truly got hot enough for me and it eventually broke…after about 18 months. I decided to purchase a different brand but feared I would miss the up-and-down function of the little feet. I quickly acclimated to putting my iron on its end and have never looked back. I would not recommend oliso irons.

  23. JennyH says:

    I thought about the Oliso but worried that the extra moving parts involved with the lift/raise system would make it more likely to break down. Instead I kept my old iron and bought a silicone iron rest for under $10. My wrists are happy and so is my wallet.

  24. Mo says:

    I am in my second and still love it. As far as the steam being sputtery or having issues with leaking, I find if I leave the lid where you pour in the water open a crack it solves those issues.

  25. Nancy says:

    I had an Oliso several years ago. The feet stopped working just after the warranty expired. I like the feet feature so I bought a second one the feet on it stopped working after about 18 months. I continue using it without the feet for about another six months when it no longer got very hot. I decided the feet were not worth the price since they only lasted a couple of years. I bought a silicone mat to set my iron on and bought a less expensive iron. I have now had my $30 dollar iron for 2 years and am happy with my decision.

    • Oma Carla says:

      I’ve had my Oliso iTouch iron for a couple of years and I think the auto-lift feature is the best!! It’s so much easier on my arm and shoulder.
      I got the new little Oliso project iron for Christmas and it’s great to have right beside my sewing machine and on my mini cutting table to press seams for blocks. I have both in pink and wouldn’t be without them. The little one has a silicone mat to place the iron on as you’re sewing and to hang the iron up! I’ve never had a problem with either of them with the “spitting”.
      Love my Oliso’s !!!
      Carla

  26. Hayley says:

    I’ve used lots of different irons in my time, working in quilt shops and teaching in different classrooms, and I’ve come across Olisos a lot and I can’t say I have ever enjoyed using them. I do all kinds of sewing, not just quilting, so I use steam and I feel like every Oliso I’ve ever touched has leaked. The scorchguard feet are a novel idea but I’ve also found the grooves where the feet retract catch on seams. I feel like everyone I know personally who owns one has the same story about theirs leaking and having Oliso replace it which frankly should not be a commonplace thing. They’re fine irons I guess but for the price, I feel like there are much better options out there. They feel plasticky to me, even if they are cute. If I walk into a classroom and see it filled with Olisos, it honestly bums me out because I know it’s gonna be a headache.

  27. Jean says:

    My Oliso stopped the steam functioning. I loved the automatic lift. I bought the steam Rowenta steamforce 1800 w., but don’t like it as well as my Oliso. We’ll see but my sister
    who is quilter had her Rowenta break and will never go back to one, so I hoping the Row3nta lasts I am missing my Oliso automatic lift.

  28. Gerrilyn says:

    I am a quilter, I Quilt everyday for hours. I finally bought an Oliso and after about 6 weeks, it stopped hearing. The company replaced it. I think I got a refurbished one. I only used bottle water. I love to dream, but this iron leaks like crazy. I’m amazed that these irons are so popular for the performance.

  29. Mary Beth says:

    I got the mini one for my Anniversary this year and the large blue one for Christmas. I never dreamed I would be excited about an iron ever but I love them both!! The little one get nice and hot and works really well in a pressing station with a well mat. The larger one I love the lifting feature so I can just iron move iron move with out setting it up and down all the time!

  30. Joan says:

    I have had 2 Oliso yellow irons. The feet up/down feature worked for only a couple of weeks after I rbought the first.. The feet locked in the “down” position.It was replaced by the distributor, and the second one lasted almost a full year before the same problem occured . I was very disappointed and am unlikely to purchase another Oliso iron although I hadenjoyed using it prior to the problem with the feet. I now use a Rowenta which still works very well after about three years.

    • Pearl S says:

      Similar issue — my husband bought me the yellow one for a Christmas present. Before the year was out it stopped lifting. While it was still under warranty I was told I had to ship it to California (at my cost) and from Canada that was a rediculous amout so I’ll NEVER buy another Oliso product again.

  31. Mary says:

    I bought an Oliso iron about 18 months ago. It was fun to use but never seemed to get hot enough for me. Finally, a few weeks after the warranty ran out, it stopped heating at all. I contacted the company and since I was out of warranty they “kindly” offered to look at it if I shipped it and paid $40 just for the initial look-see. I bought a Rowenta and have been very pleased with it.

  32. Alia Sheikh says:

    I recently bought an Oliso from Costo. It was one of those special tours where they showcase an item for a week or so. Given Costo’s return policy, I figure I am safe to try it. I do like the lifting of feet and not worrying about letting my fabric burn. I did find that fabric got caught in it, if I don’t wait for them to go down. I worry about the smart features stopping to work given electronic breakdown. But I am liking it so far. Going to keep going using it…

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  37. Dorothy Graff says:

    My first Oliso iron quit steaming within the first year of use. I replaced it for a $40 fee to Oliso. The replacement I have had for about 3 months and this one will not heat up at all. I will never pay the price for another Oliso. Sure it had great features and conveniences but it isn’t worth the money spent if it doesn’t work, especially in such a short time. and I followed all the operating instructions.

  38. Courtney Tague says:

    I loved my Oliso smart iron…for 6 months of light quilting use until it stopped heating at all. Light comes on…no heat to be had. Tried everything, and it’s just plain broken. Here’s hoping they don’t give me trouble about replacing under warranty. I have read this same complaint several times, except for most it seems to die at 1 year and 1 month (just outside the warranty period). So, it was great…while it lasted.

  39. Sharon St John says:

    For the first four years, I had no issues at all with my blue Oliso i Touch. This past year, the iron seems to have its own mind and many times, will not respond to touch. Other times, it thinks I’ve stopped when in fact I’m still using it and the feet appear! I have to use the manual Off/On switch but it doesn’t leak and it heats well so I’ll keep using it until it stops working. Not sure if I’d buy another after reading all these reviews.

  40. Joan Sheppard says:

    We do Charity sewing at a church and there are a bunch of us. We use the Oliso and it’s great for so many people as it doesn’t fall off the ironing board because it sits flat on the board and is user friendly for all and presses well for quilting. When I worked at the fabric store we sold these and a lady called one day and said (loudly) “Are your irons hotter than mine?” (Define hot?) So I called the local repair store and he said the industry has changed the rules on temperature and has lowered the temps! So even though I love this iron, I will try to keep my old “hot” one for a while longer, but it’s on the very tip top of my Christmas List.

  41. Patricia Bendell says:

    Do not buy one of these “smart” irons! I got one for Christmas and it stopped working in March. I immediately contacted the company and they used COVID 19 to say they could not send a replacement till April, beginning of May. Then they said June, then July…every deadline, they used the same excuse..the pandemic has delayed my receiving a replacement. Here it is September and now they are saying October! The iron is crap and so is the warranty.

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